Privacy Policy — Nakylo

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our Nakylo store, as part of our buying and selling process, we collect the personal information you give us, such as your name, address, email address, phone number and the information needed to process and deliver your order.

When you browse our store, some technical information may also be collected automatically, including your IP address and information about your browser, device and operating system.

Email marketing (if applicable): with your consent where required, we may send you emails about our store, our products, our offers and other news.

SMS marketing (if applicable): when you give us your phone number and agree to receive marketing communications, we may send you text messages about our offers, our products or certain cart reminders.

You can withdraw your consent to marketing communications at any time by following the instructions in the messages concerned or by contacting us at contact@nakylo.com.

Communications that are strictly necessary to process, track or deliver your order may be sent separately from marketing communications, when this is necessary to fulfill your order.

ARTICLE 2 – CONSENT

How do we get your consent?

When you give us your personal information to complete a transaction, place an order, arrange a delivery or manage a return, we use this information to the extent necessary to carry out these operations and in accordance with the applicable legal bases.

When your consent is required for a specific use of your data, in particular certain marketing operations, we ask for your consent or give you the option to decline.

How can I withdraw my consent?

When the processing of your data is based on your consent, you can withdraw it at any time.

In particular, you can contact us at:

contact@nakylo.com

Withdrawing your consent does not affect the lawfulness of processing carried out before it was withdrawn.

ARTICLE 3 – DISCLOSURE

We may disclose some of your personal information if we are required to by law or when this is necessary to establish, exercise or defend our rights.

Some information may also be shared with the service providers needed to run our business, in particular for payment, hosting, order processing, delivery and customer service.

ARTICLE 4 – SHOPIFY

Our Nakylo store uses Shopify's services to provide the e-commerce infrastructure that allows us to sell our products online.

Some personal data may be processed by Shopify as part of providing these services.

Payment

Payments are processed by the payment providers available on our store.

Payment information is processed according to the security standards that apply to the providers concerned.

Payment providers may, in particular, apply the requirements of the PCI-DSS standard for securing payment data.

We also encourage you to read the privacy policies and terms of use of the providers concerned for more information about how they process data.

ARTICLE 5 – THIRD-PARTY SERVICES

The third-party suppliers and service providers we use may only collect, use and process your data to the extent necessary to provide their services and in accordance with their own legal obligations.

This may include, in particular:

• payment providers;

• Shopify and the services associated with our store;

• logistics providers and carriers;

• customer service tools;

• analytics and audience measurement providers;

• marketing and advertising services, where their use is authorized.

Some providers may be located, or process data, outside the European Economic Area.

Where required by regulations, appropriate safeguards are put in place to govern these international data transfers.

External links

Our website may contain links to websites or services owned by third parties.

When you leave our website, the privacy practices of the third-party service concerned may apply.

We recommend that you read the privacy policy of the third-party websites and services you use.

ARTICLE 6 – SECURITY

We take reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

Payment transactions are secured by the payment providers concerned in accordance with the applicable security standards.

Since no method of electronic transmission or storage can guarantee absolute security, we implement measures proportionate to the risks associated with the data processed.

COOKIES

Our store may use different types of cookies and similar technologies to make it work, remember certain preferences, analyze how it is used and, subject to your consent where required, measure or personalize certain advertising campaigns.

Some categories of cookies are essential for the store to work, in particular to allow the cart to be used, secure sessions and complete an order.

Other cookies, in particular analytics or advertising cookies, may require your consent.

You can manage your cookie preferences with the tools provided on our website, where available.

ARTICLE 7 – AGE

By using nakylo.com, you declare that you have the legal capacity to use the Website and make the purchases concerned.

When a minor uses the Website, this use must comply with the applicable rules and, where necessary, be authorized by their legal guardian.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy, in particular to reflect changes in our practices, our services or the applicable regulations.

Changes take effect as soon as they are published on nakylo.com, unless another date is specified.

If the business is transferred or restructured, some data may be transferred to the new operator in compliance with the applicable regulations.

YOUR RIGHTS

In accordance with the applicable personal data protection regulations, you may in particular have the right:

• to access your personal data;

• to rectification;

• to erasure;

• to restriction of processing;

• to object;

• to data portability;

• to withdraw your consent when the processing is based on it.

You can exercise your rights by contacting us at:

contact@nakylo.com

You also have the right to lodge a complaint with the competent supervisory authority, in particular the CNIL (French data protection authority).

QUESTIONS AND CONTACT INFORMATION

For any question about this privacy policy, the use of your personal data or the exercise of your rights, you can contact us at:

Nakylo
Operator: Clément Touzé
Website: nakylo.com
Email: contact@nakylo.com